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What are Duty Drawbacks?

Duty Drawbacks are a type of refund provided by customs authorities to businesses that have paid import duties on goods that are subsequently exported.

Why Duty Drawbacks Exist

Duty drawbacks are designed to support businesses involved in international trade by reducing the costs of importing materials that do not remain in the country, fostering a more vibrant and competitive global trade environment.

Promoting Export Activity: Duty drawbacks help make domestically produced goods more competitive in the global market.


Economic Efficiency: By allowing companies to reclaim duties on exported goods, governments reduce the financial burden on businesses, promoting economic efficiency.


Leveling the Playing Field: Drawbacks ensure local businesses are not at a disadvantage compared to foreign competitors.

Main Types of Duty Drawbacks

There are three main types of duty drawbacks that businesses can claim, depending on their operations: Export, Manufacturing, and Destruction.

Export Drawback

Export Drawbacks apply when imported goods are exported in the same condition as when imported.

Manufacturing Drawback

Manufacturing Drawbacks allow businesses to reclaim the duties paid on imported inputs used in production.

Destruction Drawback

Destruction Drawbacks apply when imported goods are destroyed under customs supervision rather than being sold or consumed.

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Our Product

At Drawback Hub, we simplify the duty drawback process for Traders doing business over an expanding set of Countries. The Drawback process itself is somewhat consistent across Countries and can be organized broadly into four key steps: Retrieve, Prepare, Submit, and Transfer. This streamlined approach is meant to align with the business processes of our Customers as they move product and materials in and out of their operating countries.

DrawbackHub is designed to streamline and simplify the process of filing duty drawback claims, making it easier for businesses to recover funds.

Step 1: We Retrieve

We start by gathering essential data from your business systems. This includes both import and export data.
Add or Adjust Data with Web Forms
Our platform offers a number of different ways that your operating data can get uploaded. We offer easy-to-use Web Forms, CSV Uploads for those that like to work with Spreadsheets,
Bulk Data Exchange
and for those seeking a high degree of automation, our APIs offer very flexible solutions for data exchange. We often see all three at play with Customers.Automate Data Exchange

Step 2: We Prepare

Once the data is retrieved, we work to prepare it for Claim submission. Our powerful workbench allows you to validate your Import and Export data.
Data Details Managed in a Workbench
Depending on the type of project you are working on, you might take an Export led or Import led approach to gathering and matching transactional data. Validation is performed along the way, and necessary Account artifacts attached to Claims.
Export or Import Led Strategy
Transactional data is then transformed into a comprehensive drawback claim adhering to Jurisdictional requirements. The Claim is then ready for Submission to your Customs Authority and its workflows. Our user-friendly interface allows you to review and validate the data before submission, ensuring accuracy and compliance.Slice and Dice Data

Step 3: We Submit

Now that the Claim is prepared, the system will package the Claim submission based on the Operating practices of each Country.
Automate Data Exchange
Our platform generates Claim artifacts be they for print or delivery through electronic channels to Customs Authorities. Each Jurisdiction is a little different.
Create Claims
Drawback Hub will help mitigate exceptions by validating data and ensuring required supporting documents for certain Drawback Claim types are flagged and included. Our application helps reduce the risk of rejections and delays. By adhering to our data requirements, you will not only have requisite data for Claim submissions but also to support standard Auditing which may be performed by Customs Authorities periodically.

Step 4: We Transfer

Upon approval of the drawback claim by customs, the refunded duties are transferred to your bank account. Our platform tracks the progress of your claim and notifies you once the funds are released, ensuring a smooth and transparent process.Manage Claims

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Ready to get started? today to learn more about how DrawbackHub can help your business.